One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man.

- Elbert Hubbard

What are the roles of the bot?

Sales person

The bot provides a range of sales services such as invoice generation, payment, and payment status tracking. Besides direct sales, a bot successfully provides cross-selling.

Lead generator

The bot gathers potential customers and offers them value: loyalty card or discounts, for example. Also, the bot is able to gather customer’s information and make appointments.


The bot integrates with appropriate API to complete clients’ requests. The bot is able to provide customer authorization and integration with another mobile or web services. After integration, a bot gives out processed result in the appropriate format.


The main value of a bot is the conversation flow with user. A bot is able to establish a friendly amtosphere and improve the users’ mood.


The bot provides customer support and issues resolving 24/7. Helper answers to the FAQ and saves the time of live agents. The bot is also able to connect live agents with users if necessary.


The bot aggregates the data from different resources into a message and notificates customer regarding service changes.

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